Terms and Conditions

Privacy Policy:

  • Any personal information (e.g. name, email address, mailing address, phone number, credit card number, etc.) required for purchasing a ticket will be kept confidential and never sold to third-party vendors.

  • Any other data that we gather and input in our system may be used by the company to improve our customer service and the offers we provide to our customers.

RESERVATIONS & PAYMENT:

  • Advance payment via credit card is required for all trips. “No shows” are charged in full. All payments are final. We accept Visa, American Express and Mastercard.

  • Our fares are dynamic and based on demand. The lowest available fare is currently $34 and the highest is $60.

  • Reservations may be moved to any other trip. Due to our dynamic pricing, a fee between $5-$25 (per person) may apply.

  • A $10 (per person) cancellation fee will be charged for any reservations cancelled before the day of travel. This fee will increase to $20 (per person) on the day of travel.

GENERAL POLICY:

  • All passengers must remain seated while the bus is in motion. A restroom is available in the rear of the coach and should only be used when absolutely necessary.

  • All carry-on luggage and under-carriage luggage must have luggage tags with identifying and contact information. Carry-on luggage must be stowed safely in the overhead compartment.

  • Our maximum luggage liability is $250. Each passenger is limited to two bags.

  • Pets, Bicycles and Special handling items are charged an additional $20.00 each.

  • Only dogs that are specifically trained to do work or a specific task are considered service animals and are not subject to charge. Emotional support dogs are not service animals per ADA regulations.

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